I have worn them a few times and have not had any problems, not the most comfortable shoes I've had. I like the colour.
They are lovely soft shoes but I was horrified when I looked down and saw them ripped
Hi Deb,
I am so sorry to see this happened.
We can replace these for your right away if you like. For your peace of mind - at any point we will always replace, refund or try to repair your purchases if you are not happy - just let us know and we will take care of everything.
You should not expect this to happen with any purchase from us, sadly it seems there is a manufacturing fault with the pair you recieved.
I am here to help, just click reply back to the email I just sent to you so I can assist further.
Speak soon
Will
Absolutely adore these, I've been wearing them all day every day for months on end and they are still going strong, look gorgeous, so comfy, and I get compliments on them all the time (in Paris, no less, haha). I've never been a ballerina flats kinda gal but these have converted me. Now my staple shoe
The stitching came apart after 3 wears. Not worth it.
I liked these flats a lot but after about a week of wearing them, the stiches came loose around the top of the shoe and the material began to unravel. Disappointing because I've had so much luck with other styles from WVS.
Hi Erin,
I am really sorry to see this happened, you should not expect this with any purchase from us.
For your peace of mind, we will always refund, replace or try to repair a purchase you make with us if you are unhappy at any point.
So we can help you further, please can you kindly reply back to the email you just received and let us know how you would like to proceed.
Please let me know if you have any questions or if I can be any more help at all,
Will
