We are really sorry we do not design our footwear to have an arch or in step support.
On many of our models, our insoles are made from a sheet of recycled foam which is cut to size. They are not shaped or moulded to the contours of your feet.
On some of our sneakers and our WVSport collection, you will find that they are more moulded, like a sports insole however they are not adequate if you require more than a general level of arch support.
We would recommend inserting an insole or arch support / in-step support insert into our footwear if you have a specific requirement.
You cannot remove our insoles apart from in our WVSport collection so bear this in mind when choosing your size, as you may need to size up.
You should find there is room to add a supportive insert into our models. Adding an extra insole on top of the current one will affect the sizing and may mean you need to size up to accommodate it.
If you would like to try anything out to see how supportive they are for you we provide free returns & exchanges for 365 days to most countries.
We can only accept returns back if they have no visible wear marks, we suggest trying out any purchase inside first to be sure they are the right fit.
Our returns service is paperless, carbon neutral and really quick.